1. Ordering & Contract

Products presented on the SHINKA COMBAT B2B portal do not constitute a binding offer but an invitation to place an order. A binding agreement is only entered once SHINKA COMBAT issues an order confirmation.

• Orders are processed within 1-3 business days if items are in stock.
• If items are backordered, you will be contacted with an estimated delivery time.
• We reserve the right to cancel orders in case of significant pricing errors or discontinued stock.

4. EU & International Shipping

We provide professional logistics solutions across the European Union and globally. For B2B partners, the following specific terms apply:

• Intra-Community Supply (VAT): EU-based businesses with a valid VAT number are eligible for 0% VAT (Reverse Charge). You must provide a valid VAT number during checkout for validation via the VIES system.
• EORI Number: For shipments outside the EU (including UK, Norway, and Switzerland), B2B partners must provide a valid EORI number to facilitate customs clearance.
• Shipping Rates: B2B shipping is calculated based on weight, volume, and destination zone. Final freight costs will be visible in the portal before order finalization.
• Delivery Times (EU): Typically 3–5 business days for standard road freight. Express options are available upon request.
• Customs & Duties: For non-EU destinations, the receiver is responsible for all local import duties, taxes, and customs handling fees.
• Incoterms: Unless otherwise agreed in writing, all B2B shipments are sent DAP (Delivered at Place) – Incoterms 2020.

2. Pricing & Payment

All prices are current and applicable only on the day of ordering. For B2B/Wholesale accounts, prices are displayed excluding 25% VAT unless otherwise stated.

• Payment methods: Visa, Mastercard, MobilePay, Apple Pay, and Google Pay.
• Bank Transfers: Processing begins once funds are registered (typically 2-3 business days). A handling fee applies.
• Funds are only captured once the goods are packed and ready for dispatch.

3. Weapons & Restricted Items

• Purchase of weapons requires a valid permit and proof of age (minimum 18 years).
• A digital copy of your weapon/collector's permit must be provided before shipment.

4. Shipping & Delivery

We deliver worldwide, including Greenland and the Faroe Islands.

• Denmark: 1-2 business days from dispatch.
• Greenland: 7-10 days (Air) / 3-4 weeks (Sea).
• Faroe Islands: 1-4 weeks depending on the schedule.
• Risk of loss transfers to the buyer upon delivery to the carrier (PostNord/GLS/Other).

5. Complaints & Warranty

In accordance with the Danish Sale of Goods Act, we provide a 2-year warranty from the invoice date covering manufacturing and material defects.

• Complaints must be filed within a "reasonable time" (2 months) after discovering the defect.
• Warranty does not cover wear and tear, misuse, or unauthorized modifications.
• Returns for complaints must be shipped in protective packaging. We do not accept "Cash on Delivery" (COD) returns.

6. Returns & Right of Withdrawal

You have a 14-day right of withdrawal from the day you receive the goods.

• Condition: Goods must be returned in original, salable packaging.
• Exclusions: Custom-made products, sealed hygiene products (if opened), and software with broken seals are non-returnable.
• Garments: Uniforms (Gis, Doboks) must be folded according to factory creases. Extremely wrinkled returns may be deemed unsalable.
• Return shipping costs are the responsibility of the buyer.

7. Legal & Compliance

• Company: BUDOXPERTEN ApS | CVR: 39676788.
• Copyright: All content, images, and text are protected. Unauthorized use is prohibited.
• Complaints: If a resolution cannot be found, complaints can be lodged with the Danish Appeals Board (Nævnenes Hus) or the EU ODR platform.